At Eli Explore, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our services through our website or other digital platforms.

Information We Collect

We may collect personal information you provide to us directly, including:

  • Name

  • Email address

  • Phone number

  • Payment information

  • Travel preferences and itinerary details

We also collect certain technical data automatically, such as:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on our site

How We Use Your Information

We use the information we collect to:

  • Process and manage bookings and requests

  • Provide concierge and customer support services

  • Personalize your travel experience

  • Send relevant updates, offers, and promotional content

  • Improve our website functionality and user experience

  • Comply with legal obligations

Sharing Your Information

We may share your information with third-party service providers to fulfill your booking or request (e.g., hotels, transportation providers, activity organizers). These providers are only given the necessary information to perform their services.

We do not sell or rent your personal data to third parties for marketing purposes.

International Data Transfers

Since Eli Explore operates globally, your information may be transferred and stored in countries outside your country of residence. We take all reasonable steps to ensure that your data is treated securely in accordance with this Privacy Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your data

  • Withdraw consent for marketing communications at any time

  • Request deletion of your personal data, where applicable by law

Opt-Out Instructions

If you no longer wish to receive marketing emails from us, you can unsubscribe at any time by clicking the “Unsubscribe” link included in our emails or by contacting us directly.

To opt out of data collection or request deletion of your information, please email us at [email protected] with the subject line: “Opt-Out Request”.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Eli Explore
Email: [email protected]